Articles on: FAQs

How to Close Your goLance Account

We're sorry to see you go! If you have decided to close your goLance account, here's what you need to know before contacting customer service to do so:

Close all your active contracts: If you have any active contracts with clients or freelancers, it's essential to complete them before closing your goLance account. Ensure that all work has been delivered and that your clients are satisfied. It's also important to leave feedback for your clients or freelancers if you haven't done so already. Providing feedback is essential in maintaining the goLance community's trust and helps future clients/ freelancers make informed decisions.

Once you have completed the above requirements, you can contact goLance customer service to request the closure of your account. They will guide you through the process and answer any questions you may have.

Please note that after closing your goLance account, you will no longer have access to any information or content associated with your account. It's essential to download any necessary information or files before closing your account permanently.

Updated on: 23/03/2023

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