It typically takes 10 business days from the end of a freelancer's pay period, until funds are deposited in the freelancer's goWallet.

Review period
The first 5 days are a review period so that the employer can look at the work diary and confirm hours worked. Some employers can shorten this period if they wish, by going to the contract's settings, and changing the "Settle Time" to be shorter.
Please note that there is no review period for fixed price contract or bonuses.

Security period
Once the hours are approved by the employer, goLance charges their payment method. There is a 5 day waiting period after doing this, to make sure the payment will settle. Then goLance deposits the settled funds into the freelancer's goWallet.
The status of your payment during the security period will be displayed as "Pending". You can view the release date in "Transaction Details" – just open your goWallet and click on the transaction ID.

Withdrawal
Once funds are in the goWallet, you can withdraw them. Once you withdraw them, it typically takes 0-5 business days for the transfer to complete, depending on your chosen withdrawal method, and your country. The number of days can change from withdrawal to withdrawal because goLance prioritizes the best conversion rate for withdrawals, not the fastest transfer time. This way the freelancer gets the most money possible.

If your payment is taking more time than described here, please contact our support and we will investigate.
Was this article helpful?
Cancel
Thank you!