Articles on: FAQ

Why is goLance requesting me to pass an ID verification?

As goLance is constantly trying to improve the safety of goLancers, you may be required to pass an ID verification process.

You may be asked to pass an ID verification process for many different reasons, but it doesn’t mean you have done something wrong. This verification is mandatory for compliance and security reasons, it will just take you a few minutes to pass this process and your account will be fully operational again! 

If you are requested to pass the ID Verification, you will find all the elements that you should provide when you are logged into your account.

Note that if goLance requests any documentation from you as part of the ID verification process, that all your documents will be secured at all times.

Updated on: 02/11/2020

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