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Advice for freelancing on goLance.
Building a Profile - What should you include?
Building a Profile - Minimum Requirements Your profile is the key to a successful freelance career on goLance. Creating a profile that stands out will give you a competitive advantage over other freelancers of the same skill and experience level who have less complete profiles. Below is a detailed outline of the essential items to include in your profile to get started with goLance. Profile Headline Profile Photo Profile Description Hourly Rate Skills English Pr
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How to Enable Two-Factor Authentication ( 2FA )
Two-Factor Authentication can be set up to add an additional layer when logging into goLance. With Two-Factor Authentication, a 6-digit security code is required in order to log in to your account. This 6-digit code will need to be entered immediately after entering your password. Failure to enter the correct 6-digit authentication will prevent you from logging in. If you have trouble logging into your account, please contact customer support. There are 2 methods for obtaining your 6-digit ver
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When will I get paid?
It typically takes 10 business days from the end of a freelancer's pay period, until funds are deposited in the freelancer's goWallet. Review period The first 5 days are a review period so that the employer can look at the work diary and confirm hours worked. Some employers can shorten this period if they wish, by going to the contract's settings, and changing the "Settle Time" to be shorter. Please note that there is no review period for fixed price contract or bonuses. Security period
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How to Add Manual Time to Your Work Diary
The use of the goMeter requires continuous keyboard and mouse input to prevent meter time out. Jobs that do not require the constant use of your computer keyboard and mouse should use the Manual Time feature to log hours to your work diary. The manual time option can be enabled/disabled by the client when creating the contract. Discuss with your client if the manual time option is appropriate to log
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Hourly vs Fixed-Cost Contracts
goLance offers two options when creating contracts: Hourly and Fixed-Price Hourly contracts: ** Hourly contracts are based on a client and freelancer agreeing on an hourly rate during the interview process, then having the freelancer log their working hours in the goLance goMeter desktop application. All logged hours will be recorded to the freelancer's Work Diary for both the freelancer and client to review. All hourly contracts have the client option of enabling Manual time, which allow
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Using Payoneer: Withdrawal Fees and Timeline
Payoneer Fees: For payment recipients withdrawing to a prepaid card, there is a $3 USD load fee per payment. This fee is charged directly by Payoneer from your account, so you will not be able to see it on the goLance platform. You should see this in your Payoneer account. For payment recipients withdrawing to their bank account in a local currency, there is a $3 transfer fee and a currency conversion fee of 2%. For payment recipients withdrawing to their bank account via US dollar
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goLancer Service Fees
goLance keeps fees simple for users with a standard 7.95% commission fee deducted from every project payment. We do not have costly membership plans. We provide a platform where freelancers are able to earn as much money as possible with as much support as possible without limitations.
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Submitting a Job Proposal
Submitting a job proposal is your attempt at introducing yourself to the client and showing them why you would be a great candidate for their project or job. Once you find the job you are interested in: Click on Apply to begin the proposal Select if you are applying as yourself or a company/agency, then click NEXT.  of your active contract. To delete time from your Work Diary: Locate your contract by clicking on Contracts on the left side menu. Click on the contract to enter the contract settings, then click on the Work Diary tab. ![](https://storage.crisp.chat/users/helpdesk/website/9000e1d4695ee800/mceclip2
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Editing Your Profile
Your goLance profile is a living and breathing representation of your professional self. You will often find that you will add additional information, update your portfolio, update your profile photo, etc. Each section of your profile can be edited and saved separately: Basic Info Portfolio About You Skills & Categories Background Your payment withdrawal information and settings are managed by clicking Payment Methods under the Finances section on the left side menu. To edit
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Building a Complete goLancer Profile
It is vital to have a 100% complete profile in order to become a successful freelancer. Your goLance profile can be looked at like a resume. It's what future employers will review in order to consider you as a candidate, and will give higher priority to applicants with complete and detailed profiles. A percentage meter is present to display the level of completeness in your profile. As you continue filling out your profile, the percentage meter will increase until you reach 100%. You must hav
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How to Use the Work Diary
The Work Diary displays all the hours that you have worked and is used to calculate your weekly payments. You can also view the screenshots of all completed work as well as work that is in progress. All goMeter tracked hours and added Manual Times are displayed in the Work Diary. Any logged time beyond the set weekly limit on an hourly contract will be displayed in the Work Diary but will not be billed to the client. The Work Diary also allows you to delete logged time and work diary notes as
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goLance App for Freelancers
The goLance mobile app allows you to perform many of the tasks that you would normally do on the goLance website platform, but on your IOS or Android device. This provides extreme flexibility when you are on the go and want to withdraw money from your goWallet, send a message to your client, review your reports, or looking for more jobs, etc. The mobile app can also be used to verify your identity in case goLance requires it. All actions, including save actions, are synced with the goLance webs
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How to Join a Company
You would receive an invitation from the company. If you are asked to join the company, and your employer has a company established on goLance, then the employer would send you an invitation to join as an "exclusive" contractor or "non-exclusive" contractor. Details below: Exclusive Contractor Exclusive contractors can only work exclusively with the Company and not as an independent contractor. Your profile, photos, and job proposals will have the company brand on them and all payments wi
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Searching for Jobs
goLance makes it simple to search for the jobs. Click on Work on the left side menu All available jobs are displayed by default. Use the filters on the right side menu to personalize results: Categories - Select the job categories that you are interested in. Skills - Add different skills to narrow the results to your skillset. Job Type - Select the job type (Any, Hourly, Fixed-Co
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Welcome to goLance
Welcome to goLance, the world's top freelancer marketplace for many top employers and top freelancers from all around the world. goLance is the world's top freelancer marketplace for many top employers and top freelancers from all around the world. As a freelancer you'll have access to small, medium, and large businesses ranging from the elite Fortune 500 to the typical mom and pop shop who all have one major goal in common: to find top fre
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How to Log Time with the goMeter
All hourly contracts will need to have their time logged via the goMeter app unless it's Manual Time thats's being logged. To log time, open the goMeter desktop app: Click the Contract dropdown to select the contract that you will logging time to Click on the large start button
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How to End Your Hourly Contract
Freelancers have the option to end contracts within the contract settings page. Once a contract is ended, freelancers are no longer able to make any changes to the work diary or log additional time through the goMeter or Manual Time. Both the freelancer and client can leave feedback once the contract is ended. For hourly contracts, the client is billed for all logged time whereas in fixed-cost contracts the money held in escrow is deposited back to the client. To close a contract: Cl
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How to Edit Your Account Information
You can update your account information at any time, but some edits might require verification such as additional payment or withdrawal methods, name, phone, or address changes. Click on your avatar and then Account Settings From there you can edit your email and phone information. You can update your profile by: Go to your profile Click on Edit Profile To update Payment Information (Billing and Withdrawal information): Go to *Payment Methods
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How to View Invoices
You can view your invoices within your Contract page: Go to Contracts on the left side menu Click on the Contract Name to enter the contract page Click on the Invoices tab
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goLance Messaging System
goLance offers built-in messaging within the goLance platform to facilitate the communication between clients and freelancers. Messaging occurs in real-time and also includes email notifications of the messages to your inbox. Messages can be initiated within the Contract page by clicking on the blue Message button for existing contracts, and can also be initiated within the freelancer job application proposal.  regularly to keep them protected. It is recommended to scan your computer weekly & to set up automatic scan schedules. Backup your computer da
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How to Disable Two-Factor Authentication ( 2FA )
Disable Two-Factor Authentication App Navigate to your Account Settings, then click on the Security tab. Click on **DISABLE. Disable SMS Authentication Navigate to your Account Settings, then click on the Security tab. Click on **DISABLE ![](https://storage.crisp.chat/users/helpdesk/website/ab53d24510e57800/f26168c7-9fa
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How to Change Your Password
You can change your password at any time by going to your Account Settings. You must enter your current password before entering a new password. Click on your avatar and select Account Settings Click on the Security tab Click on Change Enter your current password, and then your new password twice before clicking Save. If you have forgotten your password, click on forgotten your password on the goLance login page. We recommend that you create a s
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How to Change Account Type
Changing your account type is currently not possible, but we are working on it and this function will be available soon.
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I Forgot My Password
On the login page, click on forgot your password to reset your password. Enter your email and click on SEND RESET LINK TO EMAIL. If you don't see an email in your inbox, check your junk/spam folders.
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goLance Billing Methods
You can use your goWallet balance to send payments or use your other payment methods like credit cards and bank accounts. Credit/Debit Card Add a Visa, Mastercard, American Express, Discover card, or a Debit Card as payment methods. Gift cards and virtual credit cards are not accepted. Local Bank Account Add a bank account to use as your payment method. Only US issued bank accounts may be used as a payment method. goWallet Balance Your goWallet balance will be the default bi
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Giving Feedback to Clients
Both the freelancer and client usually leave publicly viewable feedback for each other after ending a contract. This serves to publicly express both parties experience and adds to their reputation, and can be seen by the rest of the goLance community. To leave feedback: Click on Contracts on the left side menu Locate the Contract Click on Leave Feedback When the contract with pa
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How to End Your Fixed-Cost Contract
Freelancers have the option to end contracts within the contract settings page. Once a contract is ended, freelancers are no longer able to make any changes to the work diary or log additional time through the goMeter or Manual Time. Both the freelancer and client can leave feedback once the contract is ended. For hourly contracts, the client is billed for all logged time whereas in fixed-cost contracts the money held in escrow is deposited back to the client. To close a contract: Cl
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Working for a Company through goLance
Company accounts can be set up within goLance to create a unique ecosystem for an employer, their staff, and their team of freelancers. Freelancers that work for a company can be classified as exclusive or non-exclusive freelancers. The difference is that exclusive freelancers can only work for one company can not participate in any other companies or contracts. A member of a company can apply for jobs, work and earn money from other clients on behalf of the company. Please note that any revie
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Add Skills to Your goLance Profile
Skills are the cornerstone of your profile and enable clients to determine if you are qualified for their project or job. It is important to list all your skills to improve your chances of success. Within your profile, locate the Skills section on the right side of the page. Then begin typing in keywords to locate the skill ![](https://storage.crisp.chat/users/helpdesk/website/9000e1d4695ee800/mc
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How to Interview and Negotiate a Contract
Interview meetings can be set and conducted within the goLance platform. Once you apply for a job, a client can use the appointment setter to set a time for an interview. The client will most likely ask the freelancer for when to set an appointment before doing so within the platform. Click on the Overview tab on the left side menu Scroll down to Upcoming Meetings to view scheduled meetings/interviews. ![](https://storage.crisp.chat/users/helpdesk/website/9000e1d4695ee800/mcec
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Violations and Account Suspension
You are expected to comply with all of the Terms of Service and the failure to do so can result in account holds. Account holds lead to account interruptions, and consequences could include the inability to continue working on goLance and the loss of your hard-earned reputation. Knowing and following your obligations when using goLance is essential for you to thrive and earn top rated status. If you notice unsafe behavior, don't hesitate to inform goLance. Together, we maintain a vibrant and sa
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Hourly Rate on Your Profile
The hourly rate on your profile displays your desired hourly wage to potential employers. Displaying a competitive rate based on your field and experience will increase your chances of success. Displaying a lower or higher rate than the average for your level of experience could possibly hurt your chances of being considered for a job and consequently prevent you from reaching your maximum potential as a freelancer. ![](https://storage.crisp.chat/users/helpdesk/website/9000e1d4695ee800/mcecl
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How to issue a manual invoice to your client
Here a are the steps to manually invoice your client. Make sure manual invoicing is enabled for your contract. By default, it is NOT enabled. Ask your client. To enable it, they can go to the Contracts page, select your contract, and click on the Settings button. Then they can set manual invoicing to "Allowed": Click on your contracts page. Select the contract you want to issue the invoice f
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How to View Your Feedback from Employers
You can view your acquired feedback on your Profile page. Go to your Profile page by clicking on your avatar and selecting your profile name on the dropdown menu. On your profile page, scroll down to Reviews to see all your feedback from your work history.
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goLancer Community
For information on how to improve yourself as a freelancer, visit the goLance blog! You'll find an abundance of helpful tips and information on how to increase your chances of success. For information on how to improve yourself as a freelancer, visit the goLance blog! You'll find an abundance of helpful tips and information on how to increase your chances of success. [5 Effective Strategies For Freelancers](https://blog.golance.com/5-effective-
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Configure Email Notifications
You can alter your email notification settings within your Account Settings. Click on your avatar and select Account Settings. Click on the Notifications tab. All email notifications are enabled by default when you first sign up for goLance. You can unselect any of the notifications that you want to disable.
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Setting Weekly Hour Limits
A weekly limit can be set on hourly contracts that limit freelancers' payable working hours and provides more financial control for clients when managing projects. Any additional time that is logged beyond the weekly limit will not be billed to the client and will not result in an additional payment to the freelancer. It is not recommended to work past the weekly A weekly limit is the maximum number of hours a freelancer can invoice to an hourly contract in one week. This limit is set by t
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How to Close Your goLance Account
If you want to close your goLance account, contact customer service. Before you contact customer service: Close all your active contracts, and if you haven't left feedback, please do so. Be sure to clear all pending activity with your clients such as payments and deliverables
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Getting Started with goLance
Once you have finished creating your goLance account, it's time to get started! In order to have the best chance of success in getting hired, It is highly recommended that you do the following before applying to jobs:
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Get Started as a Freelancer Agency
When you are thinking about growing your freelance business, one option is to make the move from freelancer to agency—a business structure that enables you to collaborate with others to work on larger projects. You can easily create an agency on goLance by following these few steps: Create a goLance account as a freelancer Create a company in your account, this company will be your agency. You can add information to promote your company: website, description, ... . Job alerts via email can be set up within your goLance Notification Settings. To find the Notification settings, click on your Avatar or Photo icon at the top righ
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goLance Video Conferencing
goLance has video and voice calls functionality within the platform. Clients can initiate video conference calls with applicants that have applied to their jobs and freelancers can initiate calls with clients at any time when both are online and within an active contract. Freelancers are not able to initiate calls with clients until an active contract has been created. **Initiate a call: ** Click on Contracts on the left side menu Click on Message at the top right of the contra
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goMeter: How to use Activity Codes
With goLance, you can monitor and keep your activities consistent and organized with activity codes!
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